Answer WhatsApp with AI agents
Connect your WhatsApp Business numbers and your AI agents answer first, with photos, voice notes and documents in the conversation. After 24 hours, agents and automations send an approved template. You can keep the WhatsApp Business app on the same number.
500 conversations, no credit card.
WHATSAPPTrusted by leading companies
Your customers already use WhatsApp.
AI agents answer first
Pick an Agent Stack for each number. When it can't answer, it hands the conversation to your team, and a person reads files sent with no text.
After 24 hours, a template
The reply box shows when the WhatsApp window closes. After that, agents and automations send one of your approved Meta templates to reach the customer.
Photos, voice notes, documents
Images, video, voice messages, documents, locations and contact cards arrive in the conversation. Agents send files back inside the window.
Connect WhatsApp in the app
- Step 1
Open WhatsApp
In Settings, open WhatsApp under Channels and click Connect WhatsApp number.
- Step 2
Choose a number
Use a number already in the WhatsApp Business app, or a new number.
- Step 3
Sign up with Meta
Finish Meta's signup in the window that opens.
- Step 4
Route it
Name the number, pick the team that gets new conversations, and the Agent Stack that answers first.
Questions teams ask
Yes. Choose to use a number that is already in the app. Text replies you type in the app show in Atender too.
WhatsApp allows free text only within 24 hours of the customer's last message. After that, agents and automations send an approved template.
Yes. Each number has its own team and Agent Stack. A number belongs to one workspace.
Yes. An agent can answer an email or SMS conversation on WhatsApp, and the customer's reply comes back into the same conversation.
Works with the rest of your stack
See Atender in action
Try the full platform for free. Or book a demo and we will walk you through it.
500 conversations, no credit card.