HubSpot integration

Know the customer before you reply

Connect HubSpot and your AI agents read the verified customer's contact and tickets before they answer. Your team sees contact, tickets and deals beside the conversation, one click from HubSpot.

500 conversations, no credit card.

Trusted by leading companies

Zaptec
Easee
Strawberry
Fonn
Xplora
Webhuset
Spenn
Spirii
Vimond
Cuttingroom
Ease Live
Leid
Wattif
Charge365
Aurora
Mediability
Cartel
NexBlue
Pixii
Why teams use it

Customer context from your CRM, in every conversation.

Who the customer is

Name, company, job title, lifecycle stage and owner, matched by the customer's verified email.

Ticket status without a handover

Your AI agents read the customer's HubSpot tickets and can tell them where things stand. They read only. Nothing is written to HubSpot.

Deals beside the conversation

Agents see the contact, tickets and deals in a panel next to the conversation, each with a link into HubSpot.

How to connect

Connect HubSpot in the app

  1. Step 1

    Create a key in HubSpot

    Create a service key or private app that can read contacts, tickets and owners. Add deals to see them in the panel.

  2. Step 2

    Open Capabilities

    In Atender, open Capabilities, then Connect a system, and choose HubSpot.

  3. Step 3

    Paste and connect

    Paste the key and click Connect HubSpot.

  4. Step 4

    Set the customer identity

    Choose how a verified customer is matched by email, and give the tools to your Agent Stack.

HubSpot — FAQ

Questions teams ask

No. It reads the verified customer's contact and tickets only.

By the customer's email: the verified email for the AI, the trusted email on the contact for the panel.

No. Paste a HubSpot service key or private-app token.

No. The email comes from the customer's verification, never from the AI, so it only ever reads that one contact.

See Atender in action

Try the full platform for free. Or book a demo and we will walk you through it.

500 conversations, no credit card.