At Atender, our roots are planted in Málaga, Spain, where our head office drives strategy, quality, and culture. In 2024, we expanded into Mérida, Mexico, growing our footprint and strengthening our ability to offer around-the-clock support across time zones. But what truly sets us apart is our remote-work model, which allows us to build diverse, multilingual teams from across the globe.
Our locations
Málaga, Spain
Málaga is one of Europe’s most exciting rising stars; combining warm Mediterranean charm with a fast-growing tech and business ecosystem. As the home of Atender’s head office, the city offers over 320 days of sunshine per year, stunning coastal views, and a walkable urban center that balances history with innovation.
Known as the birthplace of Picasso and the gateway to southern Spain, Málaga has recently transformed into a thriving hub for startups, international companies, and remote professionals. With Google’s cybersecurity center and other major investments arriving, Málaga is gaining recognition as a city where modern business meets unbeatable quality of life.
Lifestyle
Life in Málaga moves at just the right pace. Cafés line palm-tree-filled plazas, the beach is always within reach, and after-work tapas are part of the daily rhythm. But don't be fooled by the relaxed vibe… Málaga is also deeply ambitious. With coworking spaces, professional events, and a buzzing international community, it offers the perfect environment for motivated professionals who want both career growth and personal wellbeing.
For Atender employees, this means access to a beautiful, inspiring place to live and work - whether you’re in-office or remote.
Cost of Living
One of the biggest advantages of living and working in Málaga is how far your salary goes. Compared to other major European cities like Berlin, Amsterdam, or Paris, Málaga offers a significantly lower cost of living. Rent, groceries, public transport, and entertainment are all more affordable, allowing for greater financial freedom and a more balanced lifestyle.
For our team members, this means that the competitive Spanish salary Atender offers stretches further here than it would in many other countries. Whether you're saving for the future or simply enjoying life more fully, Málaga lets you do more with less. It's one of the many reasons our people love living and working here.
Culture
Málaga is deeply rooted in Andalusian tradition, but also open-minded, forward-looking, and global. Its streets are filled with vibrant art, live music, and diverse cuisines. From the Feria de Málaga in August to year-round flamenco and jazz performances, there’s always something to experience.
The city embraces both locals and newcomers, creating a welcoming, inclusive culture that aligns with Atender’s people-first values. It’s the kind of place where you can feel at home quickly and be inspired daily.
Mérida, Mexico
Mérida is one of Latin America’s most compelling emerging cities, blending deep-rooted Mayan heritage with a rising reputation as a center for innovation and remote work. As one of Atender’s strategic locations, the city offers year-round sunshine, colorful colonial architecture, and a laid-back lifestyle paired with increasing professional opportunities. Known as the cultural capital of the Yucatán Peninsula, Mérida is gaining international attention for its safety, strong infrastructure, and growing startup scene. With a unique mix of history and forward momentum, Mérida is becoming a place where talent and quality of life thrive side by side.
Lifestyle
Life in Mérida flows with warmth; both in climate and community. Mornings often start with a café in a leafy plaza, afternoons might be spent exploring vibrant local markets, and evenings are for lively food spots or quiet time in a hammock. But beneath its relaxed exterior, Mérida has big aspirations. The city’s network of coworking hubs, tech meetups, and entrepreneurial initiatives make it an ideal base for professionals who value both progress and peace of mind. For Atender employees, Mérida offers a beautiful, culturally rich setting to live and work - whether you're collaborating in person or logging in remotely.
Cost of Living
One of Mérida’s strongest draws is its affordability. Compared to major North American or European cities, the cost of living here is significantly lower. Housing, dining, transportation, and everyday expenses are all budget-friendly, giving residents the freedom to enjoy life more fully without financial stress.
For Atender employees, this means that our competitive salary goes a long way. Whether you’re investing in your future or simply savoring each day a bit more, Mérida offers the space to do both. It's a smart choice for professionals who want financial flexibility without sacrificing comfort or lifestyle.
Culture
Mérida is proud of its heritage, and it shows. From traditional Yucatecan music and food to world-class museums and lively cultural festivals, the city celebrates its past while embracing new ideas and influences. The annual Noche Blanca and Mérida Fest are just two examples of how the city blends art, performance, and community on a grand scale.
Welcoming, inclusive, and constantly evolving, Mérida mirrors Atender’s commitment to diversity and human connection. It’s the kind of place where newcomers are quickly embraced, inspiration is around every corner, and culture is a part of daily life.
Remote work, worldwide
At Atender, we recognize that work doesn’t need to be confined to a specific location: As long as we can deliver exceptional service, it doesn’t matter where our people are. Our Work from Home-model is designed to empower our team members with flexibility, enhance well-being, and maintain high performance standards.
Proven Benefits of Hybrid Work
According to research led by Stanford University, hybrid work (two days a week from home) boosts employee retention and well-being without compromising performance. Employees working from home two days a week were found to be equally productive - something that we at Atender has found too. For us, this highlights that hybrid and remote setups can be a "win-win-win"; both for our people, our business, and the environment.
Enhancing Health and Well-being
A comprehensive review by the UK Health Security Agency and King's College London revealed that working from home can lead to healthier eating habits, reduced stress, and lower blood pressure. At Atender, we know that this model provides more flexibility for your personal life, and we make sure that you have the support you need while working outside the office.
Our Commitment
We are committed to supporting our remote workforce by providing the necessary tools and resources to ensure a productive and healthy work environment. We believe that by embracing flexible work models, we can foster a culture of trust, accountability, and excellence.
