Section and role blocks reference
Five blocks render curated sections and role-filtered navigation on the public help center: Section grid, Section list, and Section bar for sections; Role grid and Role bar for browsing roles. Their block-specific settings and when to use each are below. For the full 20-block catalogue, see the Portal blocks reference.
Section blocks
Section grid
A grid of your sections. Each tile is a section, and clicking it opens that section’s page rather than an individual article.
Settings:
- Sections: a multi-select. Leave it empty to show all sections, up to the Max sections limit (9 by default); otherwise the grid shows the sections you picked, in the order you selected them.
- Helper link text and address: an optional link shown alongside the grid, with the text you enter pointing to the address you set.
- Badge text: an optional badge on the tiles, with Show the badge on controlling which tiles display it.
- Highlight: emphasizes the tiles you choose to stand out from the rest.
- Columns: 2, 3, 4, or 6. The 6-column layout appears as 6 columns on desktop, 3 on tablet, and 2 on phone.
- Icon style: includes a Grey tile option for the tile icons.
The badge text and helper link text are translated along with the page.
When to use: to feature curated topics on the homepage. “Most popular”, “For developers”, “Returns and refunds”.
Section list
A vertical list version of Section Grid.
Settings: max items.
When to use: in dense layouts where a grid would dominate the page.
Section bar
A horizontal bar of sections — each section gets a tab-like entry, and clicking it loads that section’s articles inline.
Settings: list of sections to include, default open section, layout style.
When to use: to let customers switch between curated topics without leaving the page.
Role blocks
Role grid
A grid of browsing roles — each tile takes the customer to a role-filtered view. “I’m a developer”, “I’m an end user”.
Settings: roles to include, tile style, description per role.
When to use: when your help center serves multiple audiences with very different needs. Multi-product or multi-audience SaaS help centers.
Role bar
A horizontal bar version of Role Grid.
Settings: roles to include, default selected role.
When to use: when role-filtering is a primary navigation, not a secondary one.