News and Insights
Why Flexibility Wins: Rethinking Outsourcing in the Age of AI and Ambiguity
Customer service isn’t what it used to be. And that’s a good thing.
Atender Flex Team is a response to that shift. A model built for companies who need to scale support fast, stay close to their users, and sound like themselves - even during chaos.
Every Customer Moment Counts
Whenever we pick up the phone or reply to a message, we’re not just fixing a problem - we’re making a connection. Putting people first has always been our foundation, and truly showing up takes more than know-how. It takes presence. Focus. Calm under pressure.
Atender Challenges the Outsourcing Industry
What do you do when every solution on the market misses the essentials?
“We built the company we could never find ourselves,” says Atender founder Andreas Helland.
Together with Erik Windahl Olsen, one of the founders of Webhuset, Helland took an idea to Málaga. The result was Atender.