EV & Mobility Support That Keeps Europe Moving

Your customers are charging, renting, or on the move — and every minute matters. Atender delivers 24/7 multilingual customer care across nearly every European language, ensuring help is always available in the customer’s own words. Our global teams respond instantly to keep drivers moving, while our AI-powered tools make every interaction faster, smarter, and more precise. From driver support to proactive network monitoring, we work quietly in the background to keep your operation running at full speed.

Who we work with

We support leading EV charging networks, e-mobility platforms, and subscription vehicle services across Europe. These companies operate at scale, with drivers relying on them for charging access, smooth rentals, and reliable transportation. They trust Atender to deliver:

  • Instant driver support, no matter the location or language

  • Constant uptime through proactive monitoring and intervention

  • Consistent service quality that strengthens their brand reputation

When a driver faces a charging issue, a mobility app error, or a subscription problem, the last thing they want is a delay or a language barrier. Our global team offers around-the-clock assistance in the driver’s native language — helping resolve issues on the first contact and minimizing disruption to their journey.

24/7 Multilingual Driver Support

Our AI-powered solutions analyze common customer queries, detect patterns, and prioritize cases that need urgent attention. This means faster routing, reduced handling times, and more consistent resolutions — helping drivers get the help they need without unnecessary delays.

AI-Optimized Service

Network Monitoring via Service Operations Center

Your charging infrastructure is the backbone of your service. Our Service Operations Center actively monitors your network in real time, detecting outages or irregularities before they become widespread. If an issue arises, we respond instantly — whether that’s applying a remote fix or coordinating with field technicians to restore service.

Atender doesn’t just react; we anticipate. By analyzing feedback and network performance data, we identify trends and recurring issues. This insight allows us to recommend fixes and improvements that reduce support demand, improve uptime, and create a better customer experience.

Proactive Issue Prevention