Welcome to Atender!
Where people come first - always.
Meet the team
Executive Leadership
Andreas Helland
CEO & Co-Founder
Professional bio
Marie-Louise Bauer
Digital Marketer
Professional bio
Client Operations
Our Project Managers are responsible for delivery oversight, performance standards, and client alignment across all engagements.
How We Build Your Team
Ryann Warner
Project Manager
Professional bio
Erik Windahl Olsen
CPO and Co-Founder
Professional bio
Kai-Tommy Petzold
Project Manager
Professional bio
Other Management (working title)
Team leaders
Camilla Tørresen
Team leader, Strawberry
Professional bio
Cecilia Lind
Team leader, Xplora
I focus on making everyday work smoother, more effective, and genuinely enjoyable for my team. Having grown from agent to Team Lead, I really value leading with calmness, kindness, and trust. For me, it’s all about strong teamwork and creating a positive, supportive environment where everyone feels comfortable, appreciated, and able to do their best.
Lea Pernille Kurseth
Team leader, Strawberry
Professional bio
Zak Galna
Team leader, Xplora
I’m the Team Lead for the Xplora ROW team at Atender, overseeing customer support across multiple international markets. Having progressed from agent to leadership, I value practical problem-solving, open communication, and building trusted relationships with both teams and clients.
Bo Andersson
CCO
Having over two decades of expertise from the strategic development of sales and service companies and departments, I ensuring lasting change for our clients.
Ole Kristian Simarud
Project Manager
As a Project Manager, I work across several clients and teams at once. This has taught me that results come from trust. I focus on keeping communication clear, collaboration smooth, and relationships strong enough to stand on their own.
Clara Lobato
Junior digital marketer
Professional bio
Niklas Montelius
Office Manager
With 11 years in customer support, I’ve grown from agent to team leader to manager. I speak Swedish, Spanish, and English and focus on strong teams and service quality. I am also vert creative, attentive to detail, and have a strong client-oriented mindset.
Chris
Team leader, Spirii
Professional bio
Ilayda Sönmeser
Team leader, Xplora Germany
Professional bio
Julie Cornelia Dahle
Head of People and Organization
Extensive experience in sourcing and securing top talent. Committed to developing innovative recruitment strategies that align with company culture and drive continual growth.
Evelyn
Team leader, Xplora
Tiril
Project Manager
Professional bio
I thrive where structure meets people. I enjoy improving workflows and making things run smoothly, bringing curiosity and energy to my work — usually powered by everyday inspiration, new ideas, and good coffee!
Emma Maria Arebäck
Team leader, Easee
In one year at Atender, I’ve grown from agent to Team Leader. I enjoy making everyday work better for my team while continuing to grow. I'm always grateful, and always saved by office blankets and heaters despite Málaga’s heat.
Emma Heldal
Team leader, Flex Nordic
Professional bio
Rocio Parrilla Fernandez
Head of Administration and Finance
As Country Finance Manager, I work across finance, HR and legal, keeping things on track from both a business and people perspective. I enjoy solving complex challenges and making things work in practice, bringing structure, calm and a bit of humour to the day-to-day. I focus on keeping things clear, compliant and moving forward.
Mirhet Julardzija
CTO
I lead tech and product at Atender, building solutions where humans and AI work side by side. I’m passionate about turning complex problems into simple, usable solutions. When I’m not doing that, I’m probably experimenting with new chess openings.
Each client is supported by a dedicated Team Leader and a carefully recruited support team. Team Leaders are hired and onboarded specifically for each client engagement, ensuring alignment from day one.
Our Project Managers oversee delivery quality, escalation paths, and performance development across all accounts.
Tobias Ellefsen
Team leader, Zaptec
Professional bio
Francisco Javier Souto Lopez
Team leader, Cartel
Professional bio
William Kihlgren
Team leader, Wattif
I’m a Team Leader at Wattif, focused on clarity, speed, and accountability. I care about fixing problems at the root, not just closing tickets. I like building teams that think, not just react, and right now, I’m doing that at Atender, where I’ve spent the past 1 year and 3 months growing and developing.