Superagent:
AI-powered customer support solution
Transform your customer support with AI that understands, responds, and delights. Boost efficiency while delivering exceptional experiences around the clock.
AI: Intelligent Assistance & Autonomous Automation
Superagent harnesses AI in two powerful ways. Agent Assist mode empowers your customer support agents with real-time suggestions and automated responses, increasing speed and accuracy. For even more streamlined interactions, switch to Fully Autonomous mode, allowing the AI to handle inquiries completely on its own—perfect for off-hours support or high-volume periods. Your customers receive timely, consistent, and reliable responses around the clock.
Meet Your Customers Everywhere
Stay seamlessly connected across every channel your customers love. Superagent effortlessly integrates your communication via website chat, email, phone, SMS, WhatsApp, Facebook Messenger, and Instagram Messenger. No matter where your customers reach out, manage and respond from one unified, easy-to-use interface. Deliver a consistent experience without juggling multiple platforms, keeping your conversations organized and efficient.
Illustration: A cloud of all the logos: Chat bubbles for website chat, a phone icon, SMS, WhatsApp, Facebook, Instagram
Connect and Automate Your Workflow
Maximize productivity by integrating Superagent with your favorite tools. Seamlessly connect to Notion for organized documentation and collaborate efficiently. Superagent also integrates effortlessly with popular no-code automation tools like Make.com and N8N, enabling powerful workflows without any technical complexity. Automate repetitive tasks and focus on what truly matters - providing exceptional customer support with ease.
Phone & Voice: Smart Conversations, Clear Insights
Superagent seamlessly integrates voice conversations, automatically transcribing each call and generating concise summaries. Relevant tags are intelligently added to every interaction, making it effortless to identify and address potential challenges. With Superagent's voice capabilities, you gain immediate visibility into customer sentiment and critical issues, streamlining analysis and enhancing overall customer support efficiency.
(*) Customer sentiment is available in regions where not restricted by law.
Meet Your Customers Everywhere
Every element of Superagent is meticulously crafted to enhance agent efficiency. Instantly insert
pre-written responses using Snippets, saving valuable time with each interaction. Our intuitive keyboard shortcuts allow you to navigate and perform any task quickly, without ever leaving your keyboard. Superagent is built from the ground up to help agents do more with less effort, significantly boosting productivity while reducing fatigue.
Focus on What Matters
Superagent prioritizes a clean, distraction-free interface. Achieve inbox zero effortlessly—once you're done, you're truly done. The design intelligently surfaces only the most crucial elements, keeping your attention exactly where it's needed. However, everything remains accessible; a simple keystroke reveals hidden options whenever required. Streamline your workflow, reduce clutter, and stay focused on delivering exceptional customer support.
Stay Organized, Stress-Free
Clear your mind and your inbox with Superagent's intuitive Inbox Zero approach. Finished with a task? Simply mark it complete. Need to revisit later or waiting for input from others? Hit snooze, and Superagent hides it until you need it again. Maintain a tidy workspace, minimize distractions, and always know exactly what needs your attention next—your productivity and peace of mind will thank you.
Your Brand, Front and Center
Make Superagent feel like an integral part of your brand experience. Easily customize the interface to reflect your company's identity - colors, logos, and messaging tailored to your specifications. Offer customers a seamless branded experience that strengthens trust and boosts your professional image. With Superagent, your support tools feel genuinely your own.
Ready to transform your customer experience?
Join forward-thinking companies already using Superagent
to deliver exceptional support experiences!