Customer service isn’t what it used to be. And that’s a good thing.

Atender Flex Team is a response to that shift. A model built for companies who need to scale support fast, stay close to their users, and sound like themselves - even during chaos.

Whenever we pick up the phone or reply to a message, we’re not just fixing a problem - we’re making a connection. Putting people first has always been our foundation, and truly showing up takes more than know-how. It takes presence. Focus. Calm under pressure.

In May, Atender brought together all its operational leaders for the semi-annual gathering in our hometown of Bergen. The trip was more than a symbolic homecoming; it was a professional deep-dive into what defines great customer experiences today - and how to build teams resilient enough to deliver them tomorrow.

What do you do when every solution on the market misses the essentials?

“We built the company we could never find ourselves,” says Atender founder Andreas Helland.

Together with Erik Windahl Olsen, one of the founders of Webhuset, Helland took an idea to Málaga. The result was Atender.

At Atender, we do more than just delivering a service: 𝗪𝗲 𝗯𝘂𝗶𝗹𝗱 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 𝘁𝗵𝗮𝘁 𝗴𝗿𝗼𝘄 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂.

Whether you're launching in new markets, handling seasonal spikes, or scaling fast, we provide state of the art 𝗮𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲, 𝗺𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 designed around your brand, tools, and values. Our approach is both 𝗵𝘂𝗺𝗮𝗻-𝗳𝗶𝗿𝘀𝘁 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆-𝗲𝗻𝗮𝗯𝗹𝗲𝗱, ensuring 𝗾𝘂𝗮𝗹𝗶𝘁𝘆, 𝗲𝗺𝗽𝗮𝘁𝗵𝘆, and 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 at every stage.

Customer Service is a profession in rapid development. Changes in patterns of customers and technology mean that expectations of companies change. It provides opportunities. Opportunities to adapt and become more competitive than their competitors.