People are everything.
We’re a positive and energetic customer care team that believes in making the workplace better. After all, life is too short to be uninspired by your work.
We create careers.
We employ Customer Support people who want to get somewhere. We’re all on a mission to build a great career, learn new things and, most importantly, and reach the next level.
Check out our numbers.
Our ultimate KPI is employee satisfaction. It’s a metric we’ve measured continuously since we started out. Every week we measure satisfaction company-wide and over the last year our eNPS has averaged at 74 – three times the industry standard.
Are we proud? You bet we are.
Talk to our people.
As we always say, don’t just take our word for it! You’re always welcome to talk to any of our employees about their work and experiences at Atender.
We can set up a video call, or…
… come to see us!
We love to have visitors at our Head Office in Malaga, Spain. It’s a beautiful city with the best climate in mainland Europe – not a bad place to spend a couple of days 🙂
Let’s see what Zaptec
thinks about our people.
Zaptec is quickly becoming a leading global provider of EV chargers. Through cutting-edge green technology, they have succeeded in providing the leading technical solution in the market. They also manage EV charging subscriptions and payments through their subsidiary Charge365.
In their business they need top-quality Customer Support with 24/7 availability.
Zaptec flexibly combines dedicated teams with a 24/7 team for which they “pay as they go” for customer support. This combination has given them the ability to rapidly scale and adapt their customer service capacity, while maintaining the high-quality support they are known for.
“With Atender, it’s been easy adapting our customer service operations to the exponential commercial growth our company is experiencing. The internal training Atender completes with their agents makes them ready to go as soon as they’re onboarded to our team. My life is a little easier knowing we have such talented people handling our customer support.” – Lisbeth A. Hanasand